Betting Rules

These Betting Rules explain how bets are placed, accepted, settled and managed at Dazard Casino. They should be read together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information. By opening an account or placing a bet, you confirm that you understand and agree to the rules that apply to your use of the service.

Dazard Casino operates under a licence issued by the Tobique Gaming Commission (New Brunswick), licence No. 0000002, and a licence issued by the AOFA (Comoros), reference ALSI-202508056-FI2.

General betting conditions

Dazard Casino provides betting services only to customers who are legally permitted to use them in their location. You must be at least the legal gambling age that applies to you and must comply with all laws and regulations relevant to your location. You are responsible for checking whether online gambling is lawful where you are before registering or placing a bet.

A customer may hold and use only one personal account unless Dazard Casino has approved another arrangement in writing. Accounts are intended for the individual named during registration and must not be shared, sold, transferred or operated on behalf of another person. You must provide accurate, current and complete information and update it when information changes.

Dazard Casino may carry out identity, age, payment, location and security checks. You may be asked to provide documents or information before an account can be opened, used, or paid. If requested checks cannot be completed, access to some or all services may be restricted until the matter is resolved.

Do not place bets using another person’s account, payment method or identity.
Keep your username, password and security information confidential.
Tell Dazard Casino promptly if you suspect unauthorised access or activity.
Do not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
Check the details of every bet before confirming it.

You are responsible for the activity carried out through your account unless you have reported a security issue promptly and the relevant investigation establishes otherwise. Dazard Casino may suspend or close an account where there are concerns about security, eligibility, responsible gambling, compliance, integrity or a breach of these rules.

Placing and accepting bets

A bet is generally submitted by selecting the relevant market, outcome or wager type, entering or confirming the stake, and using the available confirmation function. Before confirmation, review the selection, odds or price where displayed, stake, potential return and any other information shown on the betting screen. Once submitted, a bet may not be changed or cancelled unless the applicable rules or Dazard Casino expressly allow it.

A bet is accepted only when it has been successfully recorded by Dazard Casino’s systems. A message, reference or entry in your account may indicate that a bet has been received, but acceptance remains subject to system checks and these rules. If a bet is not recorded, it will not be treated as a valid wager, even if a device displays an error or delay.

Displayed odds, prices, markets, limits and other information may change before a bet is accepted. Dazard Casino may refuse, limit, suspend or void a bet where this is necessary for technical, security, legal, integrity or operational reasons. This may include circumstances involving an obvious error, a market being offered incorrectly, a system malfunction, duplicate submission, or activity that appears irregular or abusive.

Technical interruptions

You should not assume that a bet has been placed because you selected a button or received an incomplete screen response. Check your account history or bet record where possible. If a connection fails, the result cannot be determined from your device, or information appears inconsistent, avoid submitting the same bet repeatedly and review the account record before taking further action.

Bet types and combinations

The rules for a bet depend on the market and wager type selected. Single bets, combination bets, in-play bets, novelty markets and other available products may each have specific conditions. Those conditions may appear on the relevant betting screen or in the product information and form part of these Betting Rules. If a specific market rule conflicts with a general rule, the specific market rule normally applies to that market.

Select the market or game and the intended outcome.
Enter the stake only after considering the possible loss.
Review the bet slip and any displayed conditions.
Confirm the bet and wait for the system response.
Check the accepted bet in your account history.

Settlement, results and cancellations

Bets are settled using the official result or outcome determined by the relevant event, game or market rules. Results may be taken from an appropriate official source or from the game system. Where an official result is changed, delayed, abandoned, interrupted or unavailable, the applicable market rules will determine whether bets stand, are resettled, remain pending or are voided.

A market may be settled differently from the final result if the specific rules define another settlement point. For example, a market may refer to a scheduled time, a particular period, a nominated participant, a completed round, or another stated condition. Always read the market description before betting, particularly where an event can be postponed, suspended, shortened or changed.

If a bet is voided, the stake will normally be returned in accordance with the applicable market rules. This does not necessarily apply where only part of a combination bet is affected; the remaining selections may be settled under the rules for that bet type. A bet that has already been settled may be reviewed and corrected if there was a clear settlement error, a technical issue, or a later discovery that the original settlement did not comply with the applicable rules.

Obvious errors and irregular activity

An obvious error may include an incorrect price, duplicated market, wrong participant, inaccurate event information, or another clear mistake that a reasonable customer would recognise. Where an obvious error occurs, Dazard Casino may correct or void the affected bet in line with the applicable rules. Bets may also be reviewed where there is evidence of collusion, manipulation, fraud, use of prohibited software, exploitation of a vulnerability or other conduct that may compromise betting integrity.

Dazard Casino may delay settlement while a result, account activity, payment, technical issue or integrity concern is checked. Pending status does not mean that a bet has won or lost. It means that settlement has not yet been completed. Customers should retain their bet reference and relevant account information if they need to ask about a result.

Disputed results

If you believe a bet has been settled incorrectly, review the market rules and account record first. A query should identify the account, bet reference, relevant market and reason for the concern. Dazard Casino may request additional information and will assess the matter against the records, rules and available official information. A correction may be made where the review confirms that the original settlement was wrong.

Payments, complaints and responsible betting

Funds used for betting must belong to you and must be provided through an approved payment method connected with your account. Dazard Casino may delay, refuse or review deposits, withdrawals or returns while identity, ownership, security or compliance checks are completed. You should not attempt to bypass account restrictions by using another person’s payment method or by opening additional accounts.

You should keep records of deposits, withdrawals, bets and account messages. If you notice an unfamiliar transaction, incorrect balance, missing bet or other account problem, contact Dazard Casino through the support channel made available on the website. Do not include unnecessary sensitive information in a message, and follow any verification instructions provided.

Making a complaint

Complaints should be raised as soon as reasonably possible so the relevant records can be reviewed. Explain what happened, when it occurred, and what outcome you are seeking. Dazard Casino will assess complaints fairly and may ask for clarification or supporting information. A complaint about a bet does not automatically cancel, suspend or change the bet while it is being reviewed.

Responsible gambling

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play and never wager money needed for living expenses, bills or other commitments. Take regular breaks and avoid betting when upset, tired, under the influence of alcohol or affected by another substance.

Only bet what you can afford to lose.
Do not chase losses or increase stakes to recover money.
Use available deposit, spending, time-out or self-exclusion tools where appropriate.
Ask for support if betting is causing stress, financial difficulty or conflict.
Stop using the service if you feel you are losing control.

If you are concerned about your gambling, use the responsible gambling information and support options available to you in Australia. Dazard Casino may apply restrictions, refuse certain activity or take other steps where this is necessary to support safer gambling and meet its obligations. These Betting Rules may be updated from time to time. The version published on the website at the time of your bet will generally apply, subject to any correction or legal requirement.